Customization Overview FAQs for Enclosures

A fit-to-sample is recommended if you're uncertain about your drawings or unable to provide them. It ensures that your components fit properly into the enclosures by having our team reverse-engineer the design.

The cost typically ranges from $150 to $600. In rare occasions, the cost may extend above this range. The quote surfaces and features may change depending on the submitted components. We’ll ask you to send all relevant components, including circuit boards, custom-machined enclosures, and panel mount connectors. Once we receive your items, we'll confirm the price and proceed with your custom order, returning your parts along with the completed enclosure.

During the fit-to-sample process, we will submit drawings for approval along with any additional notes or questions. You will need to confirm that all the features you believe are required are accounted for. You will also need to acknowledge any notes or questions. Please note that sometimes these sizes and locations will change after approval.

Production drawings are created after a custom order is placed. Polycase will create production drawings from your drawings, upload them to your account for review, and require your approval before starting production. Production will strictly follow our production drawings, so it is critical to verify their accuracy before approval. For the standard 3-week lead time, production files are typically completed within 1-2 weeks. We do not provide first articles.

To find all your custom quotes, log in and navigate to your account. There, you'll find your quotes under "My Quotes & Custom Parts."

If you're part of a company account, your personal quotes will still be under "My Quotes & Custom Parts," while quotes created by your colleagues will be listed under "Company Quotes & Custom Parts." This system helps you easily distinguish between your quotes and those created by your colleagues

These are non-recurring charges on your first order for a new or revised project to set-up and create your new customized part (i.e. create custom part numbers, engineering drawings, CNC programs, digital artwork files and printing plates for the enclosures). The charges are applied to first time new and revised orders only.

A feature consists of any size or shape through-holes, countersinks, counter-bores, recesses, bevels, taps, screw tower removals, mounting boss removals, or interior wall thinning. For example, a round hole would be 1 feature. A round hole with countersink would be 2 features (1 feature for the through hole, 1 feature for adding the countersink). Counterbored holes and threaded holes would also be considered 2 features. Examples of common features are shown below. Non-standard features can be quoted by contacting Polycase Technical Support.

A revision indicates you have an existing customized part with Polycase (part #'s start J-, JG- or G-) and you need to modify the machining, printing or both for a next generation or new version of the old enclosure. When revising an existing customized enclosure, the previous version is marked obsolete and it can no longer be ordered.

A new customized enclosure is a brand new project that has not been ordered before.

Polycase values and protects our customers’ privacy. Part of this is protecting our customers’ custom products. In order to purchase a custom product on behalf of your customer, have your customer provide you with the Polycase custom part number, quote number or Polycase drawings. Or your customer can contact us directly to let us know who will be purchasing the product going forward, and to confirm we have their permission to sell this product.

We offer 1 and 2 week production expedite options. Expedite pricing can be found on your quote. (Standard lead time is 3 weeks.)

Our standard lead time for customized enclosures is 3 weeks, but please note that this may be subject to change depending on the availability of imported products. We also offer 1 and 2 week production expedite options. Expedite pricing can be found on your quote.

Visit our 90 second Instant Quote tool to see pricing, generate a quote and place an order for customized enclosures. If you have questions generating your quote, contact Polycase and we will be happy to assist. Watch our quick how-to video here.

Curious about what happens after you place your order? Watch our video here.

The mounting bosses are built directly into the mold. While we cannot change the mold, we can supply the cases without bosses or machine the bosses out. We offer adhesive standoff's so you can place your mounting bosses in the exact location you need.

Alternatively, we can machine countersunk holes in the locations that the bosses are needed. You would then fasten stand-offs to the enclosure with countersunk screws in the machines holes. Then your PCB can be screwed to the top side of the stand-offs inside the enclosures.

We do not offer any custom molding or tool building, we sell off-the-shelf enclosures and we cannot change the shape or size of the enclosures. However, we do offer secondary services to customize your enclosure to fit your needs. We offer CNC machining and digital printing. To learn more about our additional services, visit our customization services page, or get pricing using our instant quote tool.