GENERAL SHIPPING INFORMATION:
All orders ship from Avon, OH via UPS prepay and add unless a FedEx (or DHL Worldwide) collect account number is provided during checkout. We do not ship via USPS. In-stock orders placed before 5:00pm EST (Monday-Friday) will ship same day. In the unlikely event a part is not in-stock, Polycase will contact you regarding a ship date.
Please note UPS does not deliver to P.O. Boxes.
Any error in the address that results in a back-charge from UPS or FedEx is the responsibility of the customer. Polycase will charge these fees back to the customer once we are notified by the carrier. Fees will be charged to the same credit card used on the original order.
Customs broker fees, duties and taxes (non-U.S. destinations): Your local government may impose import duties and/or VAT (Value Added Taxes) on shipments from outside your country. The importer may also incur customs brokerage fees. These charges are separate from Polycase shipping charges and are beyond our control or ability to predict. These charges (if any) are made payable to your government.
Orders over 150lbs are eligable for a freight pick up option. Polycase will provide you with the weights and dimensions of your shipment once it is ready for pick up. You will arrange your own freight pick up with a carrier of your choice. We require a completed BOL before the shipment will be released to your carrier.
UPS GROUND TRANSIT TIMES:
Shipping can be calcuated once you have items added to your cart. The below map shows estimated UPS ground transit time from Avon, OH. Estimated ship times are based on available flight options and may vary based on weather conditions and remote locations.